Contact Support

We're here to help! Get in touch with our support team.

Get in Touch

Multiple ways to reach our support team

Live Chat

Available 9 AM - 6 PM GMT

Email Support

support@billboardgh.com

Phone Support

+233 50 416 2366

Response Time

Within 24 hours

Support Categories

Technical Issues

Billing & Payments

General Questions

Report a Problem

Feature Request

Submit a Support Ticket

Fill out the form below and we'll get back to you as soon as possible

Frequently Asked Questions

Quick answers to common questions

How do I list my billboard?

To list your billboard, click 'List Billboard' in the header, fill out the required information including photos, pricing, and location details. Your listing will be reviewed within 24 hours.

What payment methods do you accept?

We accept all major credit cards, debit cards, and bank transfers through our secure Paystack integration. All payments are processed in Ghana Cedis (GHS).

How much does it cost to list a billboard?

There's a monthly listing fee of GHS 50 for active billboard listings. This fee is only charged when your billboard is live and visible to advertisers.

How long does it take to get approved?

Billboard listings are typically reviewed and approved within 24 hours. You'll receive an email notification once your listing is approved.

Can I edit my listing after it's approved?

Yes, you can edit your listing details, pricing, and availability from your owner dashboard. Major changes may require re-approval.

How do I handle inquiries from advertisers?

You'll receive email notifications for new inquiries. You can view and respond to all inquiries from your dashboard. We recommend responding within 24 hours.